We’ve all been there…you book a staff meeting…people are late…two people are off sick…people are still late…you run around the office asking if people will attend…physicians are too busy…nurses are dealing with an elderly patient…you have 3 staff members there, eating their breakfast…you start…you ask a question…no one talks…you share a new policy…no one talks…you end the meeting early…
Running staff meetings can be challenging – different roles are interested in different things, people have other priorities, some are not interested in participating.
Time to shake things up!
Staff meetings are a great way to:
- enhance collaboration across different roles/departments
- inform and update
- celebrate success
- connect as human beings
- be aware of simmering issues before they explode
- brainstorm solutions to issues
- refresh everyone’s brains
- build a team culture
So there is value in holding and persevering with your staff meetings. I can think of a number of practice teams who improved their culture with some simple tweaks to their staff meetings.
Here are a few tips below. Pick one that you think might work in your situation and give it a try (be aware that you may need to try it 4-5 times before people ‘get it’, or it has impact).
- Change the name to TEAM meeting
- Meet regularly at a time that suits most
- Ask people for input to an agenda
- Send an agenda out before the meeting
- Tell people in advance which agenda items you will seek their input on
- Ask people to bring along 2 points about certain agenda items (e.g. if you need feedback or solutions)
- Discuss the importance of cross-role collaboration with senior people and gain their support to be there
- Ask a different person each meeting to present on a project, initiative, or issue they are working on
- Buy coffee for all as a treat (and to encourage them to show up!)
- When looking for ideas, ask people to write down individually a list of ideas for whatever the topic is, then go around the group and ask for them to share 1 idea each
- Have a flip chart or whiteboard to capture key ideas
- Stick to the agenda and start/finish on time
- Find a way to get people talking – do something fun, raise a topic important to all, have people discuss in pairs and present back
Small changes can have big impacts.
These are a few suggestions, and hopefully one or more will work for your team. There’s more to running a team meeting than these, yet sometimes small changes can have big impacts.
If you would like more information on effective meetings (we have a whole course on team meetings, with more ideas in detail) and productive teams, check out our Community and Courses membership here.