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Team

Navigating difficult conversations with ease – by creating psychological safety

This post was originally published on October 4 2019. It is being republished  as a 2019 popular post, over the holiday season. This article discusses a really important skill that healthcare managers need – to be truly successful in getting the best from their team, and creating a high performance culture. We are looking at …

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Improving team interactions

Do you sometimes have challenges with the way your team interact? Do you spend more time than you’d like sorting out internal conflicts?     You are not alone. Over the years coaching in healthcare, I have seen countless managers struggle with, or be frustrated by interpersonal issues in their teams. The challenges that healthcare …

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Looking for participation at a staff meeting?

We’ve all been there…you book a staff meeting…people are late…two people are off sick…people are still late…you run around the office asking if people will attend…physicians are too busy…nurses are dealing with an elderly patient…you have 3 staff members there, eating their breakfast…you start…you ask a question…no one talks…you share a new policy…no one talks…you …

Looking for participation at a staff meeting? Read More »