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Team

Dealing with COVID-19 change – how some teams are responding and thriving.

Over the past month or so, I have been closely observing and questioning clients and colleagues in healthcare to understand how they and their teams are dealing with the COVID-19 situation. There is no doubt that these are unusual times – the challenges and solutions needed are changing daily, advice is changing regularly, risks are …

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Navigating difficult conversations with ease – by creating psychological safety

This post was originally published on October 4 2019. It is being republished  as a 2019 popular post, over the holiday season. This article discusses a really important skill that healthcare managers need – to be truly successful in getting the best from their team, and creating a high performance culture. We are looking at …

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Improving team interactions

Do you sometimes have challenges with the way your team interact? Do you spend more time than you’d like sorting out internal conflicts?     You are not alone. Over the years coaching in healthcare, I have seen countless managers struggle with, or be frustrated by interpersonal issues in their teams. The challenges that healthcare …

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