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Blog

Dealing with COVID-19 change – how some teams are responding and thriving.

Over the past month or so, I have been closely observing and questioning clients and colleagues in healthcare to understand how they and their teams are dealing with the COVID-19 situation. There is no doubt that these are unusual times – the challenges and solutions needed are changing daily, advice is changing regularly, risks are …

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Does outrage and judgement impact the way you manage?

Outrage, judgement, aggression, arrogance…seen any of that lately? Blame, denial, deflection…? It seems that everywhere we look – news, sports, politics, social media, reality TV, business – people are expressing strong opinions about, and onto, others. Sometimes this generates hurt, ridicule, division, anger – and so the cycle repeats and repeats. Not that there’s anything …

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Navigating difficult conversations with ease – by creating psychological safety

This post was originally published on October 4 2019. It is being republished  as a 2019 popular post, over the holiday season. This article discusses a really important skill that healthcare managers need – to be truly successful in getting the best from their team, and creating a high performance culture. We are looking at …

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